Balfour Medical Centre

01375 373366

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and suggestions

We are continually making effort to improve our service and we welcome all your comments. However, if you have a complaint please write to the Practice Manager in the first ... [continue] Complaints and suggestions

How to register

We welcome requests for registration from patients living in or moving to the practice area, however this is currently being reviewed due to the COVID-19 pandemic pressures. Please visit the ... [continue] How to register

Named GP

All patients at Balfour Medical Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

Everyone who works in the NHS has a duty to keep information about you confidential. We will take great care to protect the information you give us. We will only ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Coming soon…

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

All staff at the surgery have the right to carry out their work without threat of violence.  The surgery has a policy of removing from our list any patient who ... [continue] Violent or abusive behaviour