Balfour Medical Centre

01375 373366

Complaints and suggestions

We are continually making effort to improve our service and we welcome all your comments.

However, if you have a complaint please write to the Practice Manager in the first instance, who will respond within 48 working hours.  A complaint procedure is available on request.

Patients’ whose complaint cannot be resolved locally with the Practice Manager, can contact NHS England using the details below.

NHS England,
PO Box 16738,
Redditch,
B97 9PT

Tel: 0300 311 22 33

Email: england.contactus@nhs.net

Or the Health Ombudsman:

The Parliamentary and Health Service Ombudsman
Millbank Tower,
Millbank,
London,
SW1P 4QP