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Category: Uncategorized
Rise in Overall Consultations
Rise in Overall Consultations Having realised that there has been a huge increase in patient consultations over the last few years. We decided to run an audit of the first … [continue] Rise in Overall Consultations
Private Work / Administration
Private Work / Administration that the Surgery and Doctors will not be doing, due to Time Constraints. Power of Attorney Identity Verification Passport / Visa / Immigration related work(We can … [continue] Private Work / Administration
Patches
Our new online system ‘Patches’ is being rolled out soon! Our staff are currently in the process of signing up and learning all that is required to get the most … [continue] Patches
259 Telephone Calls Responded To In One Day
We selected one single day to monitor the calls that we answered and responded to accordingly from patients only. This came in at a whopping 259, meaning each receptionists dealt … [continue] 259 Telephone Calls Responded To In One Day
eConsultations- On the rise
Our eConsultations are on the Rise During March and April of 2022 we have seen the number of our eConsultations rise from an average of 159 per month to 248 … [continue] eConsultations- On the rise
Coronavirus (Covid -19)
Information on Coronavirus (Covid – 19) Please see the links below for more detailed information and advice.